How the customization service work?

Please read the FAQ to learn more.

In any confusion or query, Email, or WhatsApp us. We reply super fast! 

How Customization Service work?

After placing the order, message the designer directly, as you can see on the screenshot. After receiving your order, we will also ask the designer to contact you via email. If the Designer fails to respond in 24 hours, our graphic Reserve team will do the job for you. 

What are the Required contents?

After placing the order, send a message to the designer directly by including a Dropbox or Google Drive folder with detailed content in MS Word/PDF (if both side design, send a 2 pages file where the first page for the front side and 2nd page for the backside), logo Artwork (PDF, EPS, PSD format works best)

You may take the preview photos and put them in MS Word or PowerPoint file to mark the changes and indicate new texts for better understanding.

Do you guys provide Photos?

Yes, we provide commercial licensed photos with our customization service.  Extra charges may apply if the photo was not used on the main template and not available in our library.

What's the turnaround?

Our designers are committed to providing you print-ready file in 48 hours upon receiving complete contents from you.


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