How the customization service work?

Please read the FAQ to learn more.

In any confusion or query, Email, or WhatsApp us. We reply super fast! 

How Customization Service work?

After placing the order, message the designer directly. As you can see on the screenshot. After receiving your order we will also ask the designer to contact with you via email. If Designer fails to respond in 24 hours, we graphic Reserve team will do the job for you. 

What are the Required contents?

After placing the order, send a message to the designer by including a Dropbox or Google Drive folder with details content in MS Word/PDF (if both side design, send a 2 pages file where first page for front side and 2nd page for the back side), logo Artwork (PDF, EPS, PSD format works best)

We normally need Texts and images to replace. You may take the preview photos  and put them in MS Word or PowerPoint file to mark the changes and indicate new texts. 

Do you guys provide Photos?

Yes we provide commercial licensed photos with our customization service.  Extra charges may apply if the photo was not used on the main template and not available in our library. We can supply images too.  

What's the turnaround?

Our designers are committed to provide you print ready file in 48 hours upon receiving complete contents from you.


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